SynapseCRO

SEO guide for local businesses

A practical checklist drawn from Google Search Central, Moz, and web.dev — focused on trades, clinics, hospitality, and services targeting local search.

37 items27 high priority6 categories
← Leads

Local SEO(8)

  • Complete and verify Google Business Profile

    high

    Fill every GBP field — primary category, address, phone, hours, services, and description. Verify ownership so Google trusts you represent the business.

    Applies to: * · Source: Google Business Profile Help

  • Use the most specific primary GBP category

    high

    Pick the narrowest primary category (e.g. "Plumber" not "Contractor") and add relevant secondary categories. Categories are major filters in local search.

    Applies to: * · Source: Google Business Profile Help

  • Keep NAP identical everywhere

    high

    Match name, address, and phone exactly across GBP, website footer, JSON-LD, Yelp, Apple Business Connect, and Bing Places.

    Applies to: * · Source: Google Search Central — LocalBusiness schema

  • Add LocalBusiness JSON-LD on key pages

    high

    Use the most specific schema subtype (Restaurant, Dentist, LegalService). Place markup on homepage, contact, and location pages with NAP, hours, and geo coordinates.

    Applies to: has-website · Source: Google Search Central

  • Build Google reviews steadily

    high

    Share a direct GBP review link. Aim for a consistent trickle (2–5 per week) rather than bulk bursts — review velocity is a Map Pack prominence signal.

    Applies to: * · Source: Google Business Profile Help; Search Engine Land

  • Reply to every review within 72 hours

    medium

    Respond professionally to positive and negative reviews. Keep replies short, acknowledge issues offline for complaints, and never keyword-stuff responses.

    Applies to: * · Source: Google Business Profile Help

  • Sync top citation directories

    medium

    After GBP and your website, align Yelp, Apple Business Connect, and Bing Places — these cover most citation weight for UK local businesses.

    Applies to: * · Source: Google Search Central

  • Launch GBP-first when no website exists

    high

    Without a site, GBP is your digital storefront. Complete every field, collect reviews, add photos, and post updates until a one-page site is ready.

    Applies to: no-website · Source: Google Business Profile Help

On-page(6)

  • Write unique title tags (50–60 characters)

    high

    Lead with service + borough (e.g. "Plumber Camden | 24hr Emergency"). Keep titles unique, aligned with the H1, and under ~60 characters.

    Applies to: has-website · Source: Moz; Semrush

  • Craft meta descriptions (~105 characters)

    medium

    Summarise page value in active voice, include the target keyword, and add a soft CTA. Stay concise to avoid mobile snippet truncation.

    Applies to: has-website · Source: Semrush on-page checklist

  • Use one descriptive H1 per page

    high

    Each page needs exactly one H1 stating the main topic. Match search intent, include the primary keyword, and nest H2/H3 subtopics beneath.

    Applies to: has-website · Source: Moz; Search Engine Land

  • Link internally with descriptive anchor text

    medium

    Use a hub-and-spoke model linking service pillars to FAQs and borough landing pages. Avoid orphan pages and keyword-stuffed anchor text.

    Applies to: has-website · Source: Semrush; Search Engine Land

  • Target service + borough keywords in URLs

    high

    Create focused URLs like /plumber-camden with matching H1 and title. Pair the trade with the neighbourhood rather than generic "London" pages.

    Applies to: has-website, local-service · Source: Semrush local SEO guidance

  • Target long-tail queries at rank 4

    high

    At position 4, prioritise specific service + area pages and niche keywords rather than only the head local term you already nearly rank for.

    Applies to: rank-4 · Source: SynapseCRO lead model

CRO overlap(7)

  • Place primary CTA above the fold

    high

    Phone, booking, or quote buttons must be visible without scrolling on mobile. Rank 3–4 listings lose clicks when CTAs sit below the fold.

    Applies to: has-website · Source: Google Core Web Vitals; CRO research

  • Repeat CTAs at decision points

    medium

    After testimonials, service details, and case studies, repeat the same primary action. Long pages should end with a clear next step.

    Applies to: has-website · Source: Semrush CRO guidance

  • Design mobile-first for conversion

    high

    Google ranks the mobile version. Use min 44×44px tap targets, readable headlines, and a visible CTA on the first screen.

    Applies to: has-website · Source: Google Search Central; web.dev

  • Show trust signals near CTAs

    high

    Display star ratings, review counts, accreditations (Gas Safe, CQC, SRA), and response-time promises adjacent to forms — not in the footer.

    Applies to: has-website · Source: Search Engine Land

  • Treat page speed as a conversion lever

    high

    Compress images (WebP), lazy-load below-fold media, and remove heavy scripts. Good Core Web Vitals correlate with higher conversion rates.

    Applies to: has-website · Source: web.dev; PageSpeed Insights

  • Embed online booking above the fold

    high

    Integrate booking (Fresha, Calendly, OpenTable) near the top of service pages to reduce friction vs competitors in the Map Pack.

    Applies to: beauty, dentist, restaurant, physio, accountant · Source: Local CRO best practice

  • Prioritise conversion fixes for rank-3 leads

    high

    Businesses at position 3 are one push from the top — focus on headline clarity, above-fold CTA, and trust signals before net-new content.

    Applies to: rank-3, has-website · Source: SynapseCRO lead model

Technical SEO(7)

  • Target LCP under 2.5 seconds

    high

    Preload hero images, use a CDN, and reduce server response time. LCP is a confirmed ranking and UX signal for competitive local keywords.

    Applies to: has-website · Source: web.dev Core Web Vitals

  • Keep INP under 200 ms

    high

    Break up long JavaScript tasks and defer non-critical scripts. INP replaced FID in 2024 and measures responsiveness across all interactions.

    Applies to: has-website · Source: web.dev — Optimize INP

  • Stabilise layout (CLS under 0.1)

    medium

    Set explicit dimensions on images and embeds, reserve space for dynamic content, and avoid injecting elements above existing UI.

    Applies to: has-website · Source: web.dev Core Web Vitals

  • Maintain a clean XML sitemap

    high

    Include only canonical, indexable URLs. Submit in Search Console, reference in robots.txt, and update lastmod when content actually changes.

    Applies to: has-website · Source: Google Search Central

  • Validate structured data regularly

    high

    Run JSON-LD through Rich Results Test and monitor Search Console. Fix missing properties on LocalBusiness, FAQPage, and BreadcrumbList markup.

    Applies to: has-website · Source: Google Search Central

  • Use schema types that match your vertical

    high

    Apply Restaurant, Dentist, LegalService, RealEstateAgent, or other specific subtypes rather than generic LocalBusiness where possible.

    Applies to: restaurant, cafe, pub, dentist, solicitor, estate agent, optician · Source: Google Search Central

  • Fix foundational SEO at rank 4

    high

    Rank-4 businesses often lack verified GBP, NAP consistency, mobile speed, and a strong service page. Address basics before advanced tactics.

    Applies to: rank-4 · Source: SynapseCRO lead model

Content(4)

  • Build unique borough landing pages

    high

    One page per service + area (e.g. "Electrician Islington") with 40–60% unique content: local testimonials, landmarks, and area-specific FAQs.

    Applies to: local-service, no-website, has-website · Source: Google doorway pages guidance

  • Demonstrate E-E-A-T on site and GBP

    high

    Show staff bios with credentials, case studies with outcomes, and original job-site photos. Essential for YMYL trades in London.

    Applies to: has-website, ymyl · Source: Google Search Quality Rater Guidelines

  • Reference local landmarks and neighbourhoods

    medium

    Mention nearby stations, high streets, and borough context naturally. Hyper-local relevance helps match "[service] [area]" queries.

    Applies to: local-service · Source: Local SEO neighbourhood targeting

  • Publish FAQs from real customer questions

    medium

    Answer pricing, response times, and service-area questions on-page. Add FAQPage schema where appropriate to capture snippet space.

    Applies to: has-website, local-service · Source: Semrush; Google structured data docs

LLM discoverability(5)

  • Serve meaningful HTML without JavaScript

    high

    AI crawlers often skip JS execution. Use SSR/SSG so title, H1, and body copy appear in curl / view-source — CSR-only shells are partially invisible to LLMs.

    Applies to: has-website · Source: LLM SEO / Vercel AI crawler research

  • Lead with a standalone opening summary

    high

    First paragraph should summarize the page in 2–3 sentences: local = who/where/service; personal = who/expertise; global = product/problem solved. Acts as an RAG embedding anchor.

    Applies to: has-website · Source: LLM SEO (RAG retrieval best practice)

  • Use semantic heading hierarchy and scannable layout

    medium

    One H1, nested H2/H3, bullet lists over text walls. Clear structure improves semantic similarity matching in AI search — not just traditional rankings.

    Applies to: has-website · Source: LLM SEO

  • Add llms.txt at the site root (optional)

    medium

    Emerging convention to document AI usage preferences (similar spirit to robots.txt). Low effort, no SEO downside — signals transparency to AI systems.

    Applies to: has-website · Source: llms.txt proposal

  • Fix Google/Bing indexability before LLM tactics

    high

    LLM search retrieves from indexed web content. Valid sitemap, robots.txt, and Search Console coverage are prerequisites — LLM SEO builds on traditional SEO.

    Applies to: has-website · Source: Google Search Central; LLM SEO